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Frequently Asked
Questions

Have questions about our flat-rate ad spots or campaign setups? Find quick, crystal-clear answers below or filter by topic.

General & Platform Model
What is Kantrix AdX?

Kantrix AdX is a next-generation in-app advertising platform and mobile advertising network proudly owned and operated by Kantrix Softwares. We replace complex, volatile, and expensive bidding exchanges with simple, predictable, and highly exclusive flat-rate daily ad slot bookings, giving growing advertisers unlimited clicks with zero budget unpredictability.

How does the "Flat-Rate Daily Slot" model work?

Instead of bidding against other brands in exhaustively volatile algorithmic cost wars or paying on a CPM (cost-per-impression) basis, you simply book a specific ad slot inside our utility/social mobile applications for a single fixed daily rate. Your ad visual is shown exclusively in that slot, giving you 100% Share of Voice and predictable, risk-free advertising costs.

Are there any hidden fees or charges for extra clicks?

Absolutely not! All daily ad slot bookings include unlimited clicks with zero additional charges or budget bid fees. We believe in complete financial transparency, so you pay only the flat daily rate you selected (starting from just ₹50/day depending on the app and network chosen). No complex bidding, no unexpected monthly bills.

How do I create and run an advertising campaign?

Creating and running campaigns on Kantrix AdX is incredibly straightforward:

  1. Create Your Campaign: Log in to your advertiser dashboard, enter your target redirection URL, and upload your visual ad creative (high-resolution images or immersive vertical videos).
  2. Submit for Review: Send your newly created campaign creative to our moderation queue. Our team reviews all materials to ensure ad network guidelines and safe-for-work rules are met.
  3. Launch & Link Anywhere: Once your campaign is approved, it remains permanently available in your library. You can simply assign your approved campaign to any of your booked app slots instantly with one click.

For a complete visual walkthrough and video tutorials, check out our dedicated How to Use Kantrix AdX page.

Ad Formats & Specifications
What ad formats do you support?

We support six highly optimized and premium ad formats designed to maximize user engagement and click-through rates (CTR):

  • Native Ads: Non-disruptive ads that match the app's look and feel.
  • Interstitial Ads: Full-screen ad experiences that appear at natural transition points.
  • Banner Ads: Classic format for continuous brand exposure.
  • Interstitial Video Ads: High-quality, full-screen video ads for powerful storytelling.
  • Native Video Ads: Seamless native placements with auto-playing video for maximum engagement.
  • Leaderboard Ad (728x90): Premium desktop website format for high-visibility awareness.
Payments & Refund Policies
How can I add funds to my advertiser account?

Adding funds to your Kantrix AdX wallet is completely secure and instant:

  1. Go to Wallet Page: Navigating inside your advertiser dashboard, click on the Wallet section from the navigation menu.
  2. Select Add Fund: Click the Add Fund option or button to launch the payment screen.
  3. Enter Amount: Enter the deposit amount you desire. Please note that the minimum deposit amount is ₹200.
  4. Complete Secure Payment: Click proceed to pay. All payments are encrypted and securely processed using industry-standard Razorpay, supporting UPI, cards, net banking, and wallets. Funds are credited instantly to your account.
What is your campaign refund policy?

We process refund requests under verified, highly genuine scenarios (such as technical ad serving delivery errors or accidental double payments resulting from delayed transactions) within 24-48 hours. We also allow balance withdrawals for permanent account deletions, subject to a minimal administrative transaction fee of ₹10 to ₹50 (depending on the total balance being withdrawn).

How can I get started or contact support?

You can sign up as an advertiser immediately from our dashboard to launch a campaign, or get in touch with our dedicated support team for customized media packages. We are available via WhatsApp at +91 9405705504 or through email at help@kantrixsoftwares.in / kantrixsoftwares@gmail.com.

Still Have Unanswered Questions?

Our professional advertiser support managers are standing by to guide you through bookings, specs, and custom app slot alignments.